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Knowledge Base

How do I configure a cron job?

    1. Login to cPanel.
    2. Locate and click on the “Cron Jobs” icon under the “Advanced” category.

3. Fill in the required information.

Common Settings – You can use this dropdown list to populate all but the last fields.
Minute – The minute setting for the cron job.
Hour – The hour setting for the cron job.
Day – The day setting for the cron job.
Month – The month setting for the cron job.
Weekday – The weekday setting for the cron job.
Command – The cron job command to execute. If you wanted to execute a script, the command would look similar to this:


What are cron jobs?

Cron jobs are routines that execute a script on any given interval. For instance, you may have a script that cleans files from a directory or updates a certain database and need to run that script every few hours. This would be accomplished with a cron job, because the cron job would execute the same script however often you tell it to run.

How do I recover my client area password?

Client area passwords can be recovered by using the “Recover Password” link found at the bottom of every login page. A new password will be generated for you and sent to the email address associated with your billing account. If you are unsure what your email address is or otherwise no longer have access to your email account, please contact our sales team and we would be more than happy to assist you in recovering your account after you answer a few questions about your information.

Do I need a PayPal account to use the PayPal gateway?

You do not need a PayPal account to use PayPal as a payment gateway.

Simply select the PayPal payment method during the checkout process, and then select the “I don’t have a PayPal Account ” option when you are forwarded to the PayPal payment site. This will enable you to pay with a credit or debit card without having to create a PayPal account.

How do I find my MySQL version?

  1. Login to cPanel
  2. In the “Stats” section on the left, locate the row labeled “MySQL Version”. This is your MySQL version.


How do I access cPanel?

cPanel can be accessed by using either of the URLs below:

  1. www.yourdomain.com/cpanel
  2. www.yourdomain.com:2082
  3. www.yourdomain.com:2083 (secure)
  4. http://yourIP:2082
  5. http://yourIP:2083 (secure)

Note: www.yourdomain.com is your actual domain name (the URL of your website) and yourIP is the IP address of server your website is hosted on.